Workstation Support Pricing
Service | Basic | Standard | Premium |
Desktop Optimization & Management | Included | Included | Included |
| Application Support | Included | Included | Included |
| Online Asset Management | Included | Included | Included |
| Online Case Management | Included | Included | Included |
| Online License Management | Included | Included | Included |
| Spyware & Adware Prevention | Included | Included | Included |
| VPN Client Management | Included | Included | Included |
| Antivirus Software Management & Updates | Included | Included | Included |
| Software Patch Management & Testing | Included | Included | Included |
| Remote Control Support | Standard Rate | Included | Included |
| Software Upgrades |
| Included | Included |
| Imaging-Disaster Recovery |
| Included | Included |
| Emergency After Hours Support (5PM to 8PM M-F and Weekends) *2hr Minimum | 2x Standard Rate | 1½x Standard Rate | Included |
| SLA COST PER MONTH | $45 Per Desktop | $65 Per Desktop | $89 Per Desktop |